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Support Tickets

15
Total Tickets
2
Open
2
In Progress
2
Awaiting SOC
2
Awaiting You
5
Resolved
1.4hrs
Avg Response
97.3%
SLA Met
ID Subject Category Priority Status Created By Assigned To Created Updated Replies
TKT-0001 Suspicious activity on SRV-DC-01 — need urgent review Incident Response Urgent Open n.clark James Okonkwo 1d ago Just now 3
TKT-0012 Request to block all traffic from Tor exit nodes Policy Change Normal Open s.jones Emma Richardson 25d ago 24d ago 6