Support Tickets
15
Total Tickets
3
Open
2
In Progress
2
Awaiting SOC
2
Awaiting You
3
Resolved
0.9hrs
Avg Response
98.6%
SLA Met
| ID | Subject | Category | Priority | Status | Created By | Assigned To | Created | Updated | Replies |
|---|---|---|---|---|---|---|---|---|---|
| TKT-0012 | Request to block all traffic from Tor exit nodes | Policy Change | Normal | Open | e.evans | James Okonkwo | 7d ago | 5d ago | 5 |
| TKT-0001 | Suspicious activity on SRV-DC-01 — need urgent review | Incident Response | Urgent | Open | h.roberts | Anika Patel | 8d ago | 6d ago | 5 |