Request to block all traffic from Tor exit nodes
TKT-0012
Normal
Open
Policy Change
- Created By
- p.thomas
- Created
- 2026-05-18 02:57
- Last Updated
- 2026-05-19 14:31
- Assigned Analyst
- Emma Richardson
- Category
- Policy Change
- Messages
- 7
Conversation
p.thomas
Customer
2026-05-18 02:57
We'd like to request a change to our security policy:
Request to block all traffic from Tor exit nodes
Please let us know if this is feasible and what the security implications would be.
Request to block all traffic from Tor exit nodes
Please let us know if this is feasible and what the security implications would be.
Emma Richardson
SOC Analyst
2026-05-18 03:44
I've checked the logs for the time period you mentioned. The activity was flagged by our EmilyAI triage system and has been escalated for manual review.
p.thomas
Customer
2026-05-18 06:48
That's reassuring. Can we schedule a call to discuss the remediation steps?
Emma Richardson
SOC Analyst
2026-05-18 09:41
The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.
p.thomas
Customer
2026-05-18 11:11
Thanks. Could you also check if any other accounts were affected?
Emma Richardson
SOC Analyst
2026-05-18 14:49
Thank you for raising this. I've reviewed the alert and can confirm we're investigating. I'll update you within the hour.
p.thomas
Customer
2026-05-18 16:50
We've applied the patch on our end. Can you run a verification scan?