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Support Tickets

15
Total Tickets
3
Open
2
In Progress
2
Awaiting SOC
2
Awaiting You
3
Resolved
0.9hrs
Avg Response
98.6%
SLA Met
ID Subject Category Priority Status Created By Assigned To Created Updated Replies
TKT-0004 Question about ALR-00023 — is this a real threat? Alert Query High Awaiting Customer f.hall James Okonkwo 18d ago 15d ago 2
TKT-0013 USB device policy seems too restrictive for design team Policy Change Low Awaiting Customer n.clark Sarah Chen 18d ago 17d ago 1