Suspicious activity on SRV-DC-01 — need urgent review

TKT-0001 Urgent Open Incident Response

Created By: l.johnson
Created: 2026-06-21 13:57
Last Updated: 2026-06-23 06:47

Assigned Analyst: Emma Richardson
Category: Incident Response
Messages: 9

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l.johnson Customer

2026-06-21 13:57

We've noticed some concerning activity and would like the SOC team to investigate urgently.

Subject: Suspicious activity on SRV-DC-01 — need urgent review

Please provide an initial assessment as soon as possible. Our IT team is standing by to assist with any containment actions needed.

Emma Richardson SOC Analyst

2026-06-21 14:31

I've updated the DLP policy as requested. The HR shared drive is now excluded from the external transfer monitoring rule, but internal audit logging remains active.

l.johnson Customer

2026-06-21 18:30

We've applied the patch on our end. Can you run a verification scan?

Emma Richardson SOC Analyst

2026-06-21 21:15

Good news — our analysis confirms this is a true positive. We've implemented the containment measures and will send a full incident summary within 24 hours.

l.johnson Customer

2026-06-21 23:42

Thanks. Could you also check if any other accounts were affected?

Emma Richardson SOC Analyst

2026-06-22 02:16

The alert you referenced (ALR-00023) was generated by our DecoyPulse honeypot system. This has zero false positive rate — the activity is genuine and warrants investigation.

l.johnson Customer

2026-06-22 03:53

That's reassuring. Can we schedule a call to discuss the remediation steps?

Emma Richardson SOC Analyst

2026-06-22 06:14

I've checked with our threat intelligence team. The dark web finding is from a third-party breach, not a direct compromise. We recommend enforcing a password reset for the affected account.

l.johnson Customer

2026-06-22 09:46

We've applied the patch on our end. Can you run a verification scan?

Suspicious activity on SRV-DC-01 — need urgent review

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