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Alert ALR-00089 keeps recurring — is the remediation working?

TKT-0015 Normal In Progress Alert Query
Created By
m.taylor
Created
2026-06-25 17:50
Last Updated
2026-06-27 22:45
Assigned Analyst
Marcus Webb
Category
Alert Query
Messages
5

Conversation

m.taylor Customer
2026-06-25 17:50
We received an alert notification and would like some clarification on its severity and whether any action is required from our side.

Regarding: Alert ALR-00089 keeps recurring — is the remediation working?

Could you review and let us know if this is something we should be worried about?
Marcus Webb SOC Analyst
2026-06-25 19:54
The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.
m.taylor Customer
2026-06-25 23:53
Thanks for the quick response. Can you send me the full timeline when it's ready?
Marcus Webb SOC Analyst
2026-06-26 01:06
We've applied the policy change you requested. It will take effect within 15 minutes across all monitored endpoints. Please let us know if you see any issues.
m.taylor Customer
2026-06-26 02:28
Understood. Is there anything we need to do on our end in the meantime?

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