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Alert ALR-00089 keeps recurring — is the remediation working?

TKT-0015 Normal In Progress Alert Query
Created By
a.wilson
Created
2026-03-19 02:19
Last Updated
2026-03-20 09:16
Assigned Analyst
Sarah Chen
Category
Alert Query
Messages
4

Conversation

a.wilson Customer
2026-03-19 02:19
We received an alert notification and would like some clarification on its severity and whether any action is required from our side.

Regarding: Alert ALR-00089 keeps recurring — is the remediation working?

Could you review and let us know if this is something we should be worried about?
Sarah Chen SOC Analyst
2026-03-19 02:59
The alert you referenced (ALR-00023) was generated by our DecoyPulse honeypot system. This has zero false positive rate — the activity is genuine and warrants investigation.
a.wilson Customer
2026-03-19 03:44
Thanks for the quick response. Can you send me the full timeline when it's ready?
Sarah Chen SOC Analyst
2026-03-19 07:04
We've applied the policy change you requested. It will take effect within 15 minutes across all monitored endpoints. Please let us know if you see any issues.

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