How often are honeypots rotated? Can we add more?

TKT-0014 Low Resolved General Enquiry

Created By: k.brown
Created: 2026-09-17 10:45
Last Updated: 2026-09-18 13:22

Assigned Analyst: Emma Richardson
Category: General Enquiry
Messages: 5

Conversation

k.brown Customer

2026-09-17 10:45

We have a question for the SOC team:

How often are honeypots rotated? Can we add more?

Looking forward to your guidance on this matter.

Emma Richardson SOC Analyst

2026-09-17 13:07

We've applied the policy change you requested. It will take effect within 15 minutes across all monitored endpoints. Please let us know if you see any issues.

k.brown Customer

2026-09-17 15:43

The affected user has confirmed they changed their password. Can you verify MFA is active?

Emma Richardson SOC Analyst

2026-09-17 18:35

The alert you referenced (ALR-00023) was generated by our DecoyPulse honeypot system. This has zero false positive rate — the activity is genuine and warrants investigation.

k.brown Customer

2026-09-17 19:46

That's reassuring. Can we schedule a call to discuss the remediation steps?

Ticket Resolved

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