How often are honeypots rotated? Can we add more?

TKT-0014 Low Resolved General Enquiry

Created By: c.williams
Created: 2026-05-18 23:28
Last Updated: 2026-05-22 16:32

Assigned Analyst: James Okonkwo
Category: General Enquiry
Messages: 8

Conversation

c.williams Customer

2026-05-18 23:28

We have a question for the SOC team:

How often are honeypots rotated? Can we add more?

Looking forward to your guidance on this matter.

James Okonkwo SOC Analyst

2026-05-19 02:41

Thank you for raising this. I've reviewed the alert and can confirm we're investigating. I'll update you within the hour.

c.williams Customer

2026-05-19 06:38

Thanks. Could you also check if any other accounts were affected?

James Okonkwo SOC Analyst

2026-05-19 10:30

The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.

c.williams Customer

2026-05-19 11:33

That's reassuring. Can we schedule a call to discuss the remediation steps?

James Okonkwo SOC Analyst

2026-05-19 13:14

The alert you referenced (ALR-00023) was generated by our DecoyPulse honeypot system. This has zero false positive rate — the activity is genuine and warrants investigation.

c.williams Customer

2026-05-19 14:36

Thanks. Could you also check if any other accounts were affected?

James Okonkwo SOC Analyst

2026-05-19 16:16

The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.

Ticket Resolved

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