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Dark web finding DW-0005 — what is our exposure?

TKT-0011 High Awaiting SOC General Enquiry
Created By
h.roberts
Created
2026-06-27 17:17
Last Updated
2026-06-28 04:10
Assigned Analyst
Marcus Webb
Category
General Enquiry
Messages
9

Conversation

h.roberts Customer
2026-06-27 17:17
We have a question for the SOC team:

Dark web finding DW-0005 — what is our exposure?

Looking forward to your guidance on this matter.
Marcus Webb SOC Analyst
2026-06-27 18:56
Thank you for raising this. I've reviewed the alert and can confirm we're investigating. I'll update you within the hour.
h.roberts Customer
2026-06-27 19:32
That's reassuring. Can we schedule a call to discuss the remediation steps?
Marcus Webb SOC Analyst
2026-06-27 20:23
The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.
h.roberts Customer
2026-06-27 23:03
That's reassuring. Can we schedule a call to discuss the remediation steps?
Marcus Webb SOC Analyst
2026-06-28 01:14
I've checked the logs for the time period you mentioned. The activity was flagged by our EmilyAI triage system and has been escalated for manual review.
h.roberts Customer
2026-06-28 04:35
That's reassuring. Can we schedule a call to discuss the remediation steps?
Marcus Webb SOC Analyst
2026-06-28 07:48
I've checked the logs for the time period you mentioned. The activity was flagged by our EmilyAI triage system and has been escalated for manual review.
h.roberts Customer
2026-06-28 08:37
Thanks for the quick response. Can you send me the full timeline when it's ready?

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