Phishing email got through to 3 users — need confirmation blocked

TKT-0010 High Resolved Alert Query

Created By: f.hall
Created: 2026-06-19 19:57
Last Updated: 2026-06-23 23:27

Assigned Analyst: Sarah Chen
Category: Alert Query
Messages: 2

Conversation

f.hall Customer

2026-06-19 19:57

We received an alert notification and would like some clarification on its severity and whether any action is required from our side.

Regarding: Phishing email got through to 3 users — need confirmation blocked

Could you review and let us know if this is something we should be worried about?

Sarah Chen SOC Analyst

2026-06-19 21:48

The alert you referenced (ALR-00023) was generated by our DecoyPulse honeypot system. This has zero false positive rate — the activity is genuine and warrants investigation.

Ticket Resolved

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