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Monthly vulnerability report shows new critical — what action?

TKT-0007 High Awaiting SOC Vulnerability Query
Created By
a.wilson
Created
2026-06-18 09:09
Last Updated
2026-06-20 13:19
Assigned Analyst
Sarah Chen
Category
Vulnerability Query
Messages
5

Conversation

a.wilson Customer
2026-06-18 09:09
Regarding a vulnerability that appeared in our latest scan:

Monthly vulnerability report shows new critical — what action?

Could you advise on the priority and recommended remediation steps?
Sarah Chen SOC Analyst
2026-06-18 12:50
I've updated the DLP policy as requested. The HR shared drive is now excluded from the external transfer monitoring rule, but internal audit logging remains active.
a.wilson Customer
2026-06-18 15:00
That's reassuring. Can we schedule a call to discuss the remediation steps?
Sarah Chen SOC Analyst
2026-06-18 15:35
Good news — our analysis confirms this is a true positive. We've implemented the containment measures and will send a full incident summary within 24 hours.
a.wilson Customer
2026-06-18 18:18
Understood. Is there anything we need to do on our end in the meantime?

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