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Ransomware behaviour alert on WS-LAP-011 — please investigate

TKT-0006 Urgent In Progress Incident Response
Created By
r.davies
Created
2026-05-03 06:27
Last Updated
2026-05-03 08:11
Assigned Analyst
Marcus Webb
Category
Incident Response
Messages
3

Conversation

r.davies Customer
2026-05-03 06:27
We've noticed some concerning activity and would like the SOC team to investigate urgently.

Subject: Ransomware behaviour alert on WS-LAP-011 — please investigate

Please provide an initial assessment as soon as possible. Our IT team is standing by to assist with any containment actions needed.
Marcus Webb SOC Analyst
2026-05-03 10:05
I've checked the logs for the time period you mentioned. The activity was flagged by our EmilyAI triage system and has been escalated for manual review.
r.davies Customer
2026-05-03 10:39
Thanks for the quick response. Can you send me the full timeline when it's ready?

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