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Acme Legal Services Ltd Live 13:53:43 UTC

Ransomware behaviour alert on WS-LAP-011 — please investigate

TKT-0006 Urgent In Progress Incident Response
Created By
h.roberts
Created
2026-04-07 06:15
Last Updated
2026-04-09 01:40
Assigned Analyst
Marcus Webb
Category
Incident Response
Messages
5

Conversation

h.roberts Customer
2026-04-07 06:15
We've noticed some concerning activity and would like the SOC team to investigate urgently.

Subject: Ransomware behaviour alert on WS-LAP-011 — please investigate

Please provide an initial assessment as soon as possible. Our IT team is standing by to assist with any containment actions needed.
Marcus Webb SOC Analyst
2026-04-07 08:02
We've applied the policy change you requested. It will take effect within 15 minutes across all monitored endpoints. Please let us know if you see any issues.
h.roberts Customer
2026-04-07 10:51
The affected user has confirmed they changed their password. Can you verify MFA is active?
Marcus Webb SOC Analyst
2026-04-07 13:46
I've updated the DLP policy as requested. The HR shared drive is now excluded from the external transfer monitoring rule, but internal audit logging remains active.
h.roberts Customer
2026-04-07 16:42
Thanks. Could you also check if any other accounts were affected?

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