Interactive Demo — Simulated data only. Back to SOC in a Box
SOC365 Dashboard
Acme Legal Services Ltd Live 03:43:00 UTC

Request to whitelist IP 185.92.220.14 for vendor access

TKT-0003 Normal In Progress Policy Change
Created By
j.smith
Created
2026-10-10 22:36
Last Updated
2026-10-12 04:30
Assigned Analyst
Anika Patel
Category
Policy Change
Messages
4

Conversation

j.smith Customer
2026-10-10 22:36
We'd like to request a change to our security policy:

Request to whitelist IP 185.92.220.14 for vendor access

Please let us know if this is feasible and what the security implications would be.
Anika Patel SOC Analyst
2026-10-11 02:13
I've updated the DLP policy as requested. The HR shared drive is now excluded from the external transfer monitoring rule, but internal audit logging remains active.
j.smith Customer
2026-10-11 03:49
The affected user has confirmed they changed their password. Can you verify MFA is active?
Anika Patel SOC Analyst
2026-10-11 05:13
The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.

Reply