Request to whitelist IP 185.92.220.14 for vendor access
TKT-0003
Normal
In Progress
Policy Change
- Created By
- r.davies
- Created
- 2026-05-24 20:05
- Last Updated
- 2026-05-26 19:30
- Assigned Analyst
- Marcus Webb
- Category
- Policy Change
- Messages
- 7
Conversation
r.davies
Customer
2026-05-24 20:05
We'd like to request a change to our security policy:
Request to whitelist IP 185.92.220.14 for vendor access
Please let us know if this is feasible and what the security implications would be.
Request to whitelist IP 185.92.220.14 for vendor access
Please let us know if this is feasible and what the security implications would be.
Marcus Webb
SOC Analyst
2026-05-24 21:45
I've updated the DLP policy as requested. The HR shared drive is now excluded from the external transfer monitoring rule, but internal audit logging remains active.
r.davies
Customer
2026-05-25 00:21
That's reassuring. Can we schedule a call to discuss the remediation steps?
Marcus Webb
SOC Analyst
2026-05-25 01:12
The vulnerability has been added to your remediation tracking. Our next scheduled scan is in 48 hours and will verify the patch was applied successfully.
r.davies
Customer
2026-05-25 04:38
That's reassuring. Can we schedule a call to discuss the remediation steps?
Marcus Webb
SOC Analyst
2026-05-25 05:58
I've checked with our threat intelligence team. The dark web finding is from a third-party breach, not a direct compromise. We recommend enforcing a password reset for the affected account.
r.davies
Customer
2026-05-25 06:47
Thanks. Could you also check if any other accounts were affected?