False positive: scheduled backup flagged as data exfiltration

TKT-0002 Normal Awaiting SOC False Positive

Created By: c.williams
Created: 2026-06-16 15:28
Last Updated: 2026-06-19 11:43

Assigned Analyst: James Okonkwo
Category: False Positive
Messages: 9

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c.williams Customer

2026-06-16 15:28

We believe the following alert may be a false positive and would like confirmation:

False positive: scheduled backup flagged as data exfiltration

This activity is part of our normal business operations. Could you review and adjust the detection rule if appropriate?

James Okonkwo SOC Analyst

2026-06-16 16:33

I've checked with our threat intelligence team. The dark web finding is from a third-party breach, not a direct compromise. We recommend enforcing a password reset for the affected account.

c.williams Customer

2026-06-16 17:52

That's reassuring. Can we schedule a call to discuss the remediation steps?

James Okonkwo SOC Analyst

2026-06-16 20:59

I've updated the DLP policy as requested. The HR shared drive is now excluded from the external transfer monitoring rule, but internal audit logging remains active.

c.williams Customer

2026-06-17 00:56

We've applied the patch on our end. Can you run a verification scan?

James Okonkwo SOC Analyst

2026-06-17 04:23

The alert you referenced (ALR-00023) was generated by our DecoyPulse honeypot system. This has zero false positive rate — the activity is genuine and warrants investigation.

c.williams Customer

2026-06-17 07:02

That's reassuring. Can we schedule a call to discuss the remediation steps?

James Okonkwo SOC Analyst

2026-06-17 08:48

We've applied the policy change you requested. It will take effect within 15 minutes across all monitored endpoints. Please let us know if you see any issues.

c.williams Customer

2026-06-17 12:02

We've applied the patch on our end. Can you run a verification scan?

False positive: scheduled backup flagged as data exfiltration

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