False positive: scheduled backup flagged as data exfiltration

TKT-0002 Normal Awaiting SOC False Positive

Created By: s.jones
Created: 2026-05-26 03:15
Last Updated: 2026-05-28 14:12

Assigned Analyst: Sarah Chen
Category: False Positive
Messages: 5

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s.jones Customer

2026-05-26 03:15

We believe the following alert may be a false positive and would like confirmation:

False positive: scheduled backup flagged as data exfiltration

This activity is part of our normal business operations. Could you review and adjust the detection rule if appropriate?

Sarah Chen SOC Analyst

2026-05-26 03:53

Good news — our analysis confirms this is a true positive. We've implemented the containment measures and will send a full incident summary within 24 hours.

s.jones Customer

2026-05-26 06:16

Understood. Is there anything we need to do on our end in the meantime?

Sarah Chen SOC Analyst

2026-05-26 07:27

I've checked the logs for the time period you mentioned. The activity was flagged by our EmilyAI triage system and has been escalated for manual review.

s.jones Customer

2026-05-26 08:59

Thanks for the quick response. Can you send me the full timeline when it's ready?

False positive: scheduled backup flagged as data exfiltration

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